FAQs

Before

Here are a few FAQ's you need to know before you pierce with us.

What's the cost?

SERVICE PRICES
Piercing Service Fee + the cost of the jewellery you choose.

  • The Piercing Fee is the charge to get your brand new piercing
  • We charge a flat fee of R150 per piercing.
  • Our jewellery prices range from R150 – R8000 per piece. There is something for everyone!
  • Surgical Steel: R150 – R450
  • Titanium: R350 – R700
  • Solid Gold and/or Diamonds: R700 – R8000
Will it hurt?

Yes and no. We like to say it's a "small pinch". It is a very personal experience and depends on a few variables.

Fortunately, they’re over quickly and for most people, the pain is minor. You may experience a dull ache in the days to come and your piercing will be sore to the touch. (Remember don't touch). If you want a piercing but you are reluctant because of pain, don’t worry! It is nothing you can’t handle AND we offer pain-free piercings on certain Saturday’s with a qualified doctor! To check for our next Pain Free Piercing event please check out our IG.

Can I bring my own jewellery?

In short, no. Due to sterilisation and infection risks, we do not pierce with jewellery that is not sold by us. The reason? We can’t be absolutely sure of the quality of metal which is crucial to your healing. Our styles come in 14ct nickel free white, yellow and rose gold as well as implant grade Titanium and Surgical Steel! We guarantee you will find something you love.

What is ear curation?

Ear curation is the art of selecting, placing and piercing pieces of jewellery specifically for your ear shape and personal style. You may want to create a specific look and feel or are aiming for a particular aesthetic – our Ear Stylists and Piercers are there to assist you every step of the way and help you achieve the styling you are after. You can read more here.

Do I need to Book?

No, we are a walk-in only studio. So please visit us when you have some time to curate, relax and have fun!

During

Here are a few FAQ's you need to know when you pierce with us.

Do you pierce with a needle or a gun?

All of our piercings are done with single-use sterile needles and not piercing guns. Guns are found to be inaccurate and unsterile. They have also been known to cause significant damage and trauma to the piercing site due to the blunt edge of the earring post that is inserted rather than a sharp, hollow needle.

What jewellery do you use to pierce with?

Choose from 14k nickel free solid gold, implant grade surgical steel or titanium. Some of our piercing studs also have flatback titanium labrets, and are sold as singles in-store only. Please note styles will vary by location and tops are sold separately.

After

Here are a few FAQ's you need to know for after you pierce with us.

What are the healing times?

Healing timelines vary depending on the piercing type, your body, stress levels, sleeping habits and adherence to aftercare. It’s an incredibly individual process. When we say DON’T TOUCH, we mean it. You’ll know your ear is healed once any discharge, swelling, redness, flaking, or soreness stops. In general, your piercing should continue to feel better with time.

Healing Time Frames:

  • Conch: 6-9 months
  • Earlobe: 6-9 months
  • Forward Helix: 6-9 months
  • Flat: 6-9 months
  • Daith: 6-9 months
  • Rook: 6-9 months
  • Industrial: 8 months - a year
  • Tragus: 6-9 months
  • Nose: 2-4 months
  • Nipple: 6-12 months
What is normal during the healing process?

Initially:
It is normal and most people will experience some – and sometimes all  of the symptoms below while healing their fresh piercing:

  • Slight bleeding or seeping Localised swelling
  • Tenderness 
  • Bruising
  • Itching
  • Soreness
  • Formation of “crusties”

 During the initial healing stages it’s very common to experience itching and secretion of a whitish-yellow fluid that will form a crust on the jewellery. Your piercing will also have some dryness, redness and swelling around the piercing site.

These symptoms are often mistaken for signs of infection – THIS IS ALL NORMAL but, if you have any concerns the best thing to do is to reach out to us and we will be happy to help! 

Check-ups and check-ins with us are completely free of charge.

During healing: 
Some discoloration, itching, secretion of a whitish-yellow fluid (not pus) that will form some crust on the jewellery. The tissue may swell & tighten around the jewellery as it heals. 

Once healed the jewellery still might not move freely in the piercing; do not force it. If you fail to include cleaning your piercing as part of your daily hygiene routine,  bodily secretions may accumulate and the risk of infection is high.

A piercing might seem healed before the healing process is complete. This is because tissue heals from the outside in, and although it feels fine, the interior is not 100% ok. Please be patient, and keep cleaning! Even healed piercings that you have had for years can shrink or close in minutes! This varies from person to person; if you like your piercing, keep jewellery in—do not leave the hole without jewellery!

When can I change my Jewellery?

Depending on the piercing and healing, you may be able to downsize your post. To change your piercing to a hoop we will need to make sure the wound is established enough not to cause an unwanted reaction.

I have a bump! What's Next?

Feeling anxious about a scary bump? Don’t panic, you are not the only one who confronts this problem! As many people constantly face a bump piercing problem, we have some info and tips to will help you  get rid of it quickly.

What is it?
A piercing bump is a hard tissue lump, which has formed inside or near, in front or behind the piercing.

It’s formed due to:
Hypertrophic scarring:
a hard bump, located around the external piercing holes. Usually appears 3-6 months after first getting your piercing

Fresh piercing localized infection: a bump caused by bacteria. Usually, it has other symptoms like enormous redness, fever, pus-filled blister or pimple.

Please come and see one of our professional piercers as soon as you can for us to have a look.

Some types of blisters can be treated by using our Piercing Disk.

Our Piercing Silicone Disc has proven to smooth out and / or completely heal your bump, quickly, and without discomfort or anxiety! The Disc should be worn for 2 – 4 weeks. Our piercers will check it and give you the best advice to treat your piercing Bump! We got you.

Aftercare

Here are a few aftercare tips. We hope we have answered your questions. If you have another question for us, please email us on hello@thepiercery.co.za.

How do I look after my Jewellery?

To keep your jewellery nice and shiny all year long, we recommend avoiding water and removing your fave pieces before you sweat, swim or shower. We like to call it the TRIPLE S.

Please note, our Solid Gold Jewellery Pieces will not tarnish, never ever!

To clean your earrings, use a dry, soft, clean cloth. For a deep clean use water and a soap without harsh chemicals and dry immediately with a clean soft cloth.

How do I look after my new Piercing?

Please check out our aftercare section here!

How do I remove my jewellery at home?

Internally Threaded Labrets: Most of our piercing jewellery is internally threaded and works on the
simple system of “lefty loosey, righty tighty”
Anti-clockwise to loosen the screw top and clockwise to tighten it.

Our Push Pin Tops are just as the name suggests, push it in until it's super tight!